Calmflo is a customer support SaaS platform that offers businesses real-time live chat and AI-powered chat solutions. It allows companies to integrate custom chat widgets on their websites, handle customer queries, and automate responses through customizable AI chatbots or virtual agents.

Calmflo specializes in providing real-time live chat solutions for businesses. Our platform enables companies to communicate directly with customers through live chat widgets, offering instant support and fostering improved customer engagement on their websites.

Calmflo's live chat feature allows businesses to interact with customers instantly. Visitors can initiate chats through an embedded widget on the company's website, and support teams can respond in real time to provide immediate assistance or resolve queries.

Yes, you can fully customize the chat widget to match your brand's colors, style, and messaging, ensuring a seamless experience for your customers.

Absolutely! Once you create the chat widget, we provide you with a simple embed code that can be added to your website to activate the chat feature.

Yes, Calmflo allows businesses to use both live chat and AI chatbot services. You can rely on live chat for real-time, personalized support while using the AI chatbot for automated responses to handle common inquiries, especially outside business hours.

In addition to real-time live chat, Calmflo offers AI chatbot integration for automated responses and virtual agent hiring services. Companies can leverage AI for basic inquiries or hire experienced virtual agents to handle customer support when needed.

The AI chatbot responds automatically using your pre-trained data, while live chat agents are human support staff who handle customer queries in real time, providing personalized assistance for complex issues.

You can upload FAQs, product details, images, PDFs, text files, or website URLs containing your business data through our platform. The AI chatbot will be trained to provide accurate and contextual responses based on this information.

For more complex or unclear queries, the AI chatbot can escalate the conversation to a live agent or virtual agent for more personalized assistance.

No, there's no limit to the number of concurrent chats your team or the AI chatbot can manage, ensuring no customer is left waiting.

Yes, we offer a service where you can hire experienced virtual agents to manage customer queries during business hours or 24/7. These agents work alongside your live chat team to ensure seamless customer support, particularly during peak hours or off-hours.

Our software is ideal for any business that requires real-time customer support, including e-commerce, SaaS, retail, financial services, healthcare, and more. Any company looking to improve customer engagement and provide timely support will find Calmflo beneficial.

Yes, you can set operating hours for the chat widget, ensuring it goes online during business hours or when virtual agents are available.

Yes, Calmflo is well designed to work on mobile devices whether on Android or iOS, with a responsive interface optimized for all screen sizes.

Yes, we integrate with popular CRM, helpdesk, and project management tools, ensuring smooth data flow and seamless customer support operations.

Yes, you can create and manage multiple widgets from a single dashboard, making it easy to handle customer queries from various websites.

You can use the chat widget to generate leads, view analytics from your website visitors, track engagement metrics, and gain insights into customer behavior patterns.

We prioritize security, ensuring that all customer interactions and data are encrypted and stored securely in compliance with industry standards and data protection regulations.

Yes, we offer a free trial period for you to test out our live chat and AI chatbot features before committing to a plan.

We offer flexible pricing based on the number of agents, virtual agents, and AI chatbot usage. You can choose a plan that fits your business needs, with no hidden fees.

Simply sign up, create a widget from your dashboard, customize it, and use the provided embed code to add it to your website. The entire process takes just a few minutes.